Svmuu News: In response to online rumors regarding the “Gate 1.7 million theft” incident, Gate released a comprehensive investigation report stating that, upon receiving feedback from customers, Gate immediately initiated a special review mechanism to trace and cross-verify the entire process of security item unbinding requests.After retrieving and reviewing all application materials item by item, it was confirmed that the applicant submitted the following supporting documents that closely matched the customer’s account information. This indicates that the applicant not only had access to the customer’s account information but had also obtained the customer’s real-name information, Alipay account, transaction history, and corresponding device operation permissions in advance through external channels, and was able to successfully pass Alipay’s multi-factor authentication.
The Gate platform’s security unbinding review mechanism strictly enforces a four-tier verification process consisting of “advance notification via multiple channels + initial system risk control screening + multi-layer manual review + time-based protection.” It has never, and will never, approve any security-related change request based solely on a single piece of documentation.Furthermore, the platform has a mature system for access control and data leakage prevention, and the applicant submitted their personal information completely accurately. The platform did not previously possess this information, so it is entirely impossible that the platform leaked it.
Since the incident occurred, Gate has treated it as a top priority. We immediately conducted a comprehensive review of all fund flows and coordinated with our security, compliance, legal, and business teams to mobilize all available resources to conduct on-chain analysis and track and freeze the assets;We are currently in ongoing communication with Tether and other relevant third-party institutions, simultaneously advancing the legal and operational procedures for freezing the funds; we will continue to coordinate with various platforms to resolve the matter and provide any necessary supplementary materials as required.
Based on the findings of this investigation, the core risk exposed by this incident lies in the leakage of the customer’s external real-name information, Alipay account details, and device permissions, which were illegally obtained and exploited by a third party.